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Overview The Contact Center Operations Manager is responsible for ensuring high-quality service delivery across all customer interactions and operational processes. This role combines quality assurance, performance analysis, and operational support to identify process improvements, enhance agent
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Competencies: Kundenorientierung; Arbeitet mit anderen zusammen; Eigenverantwortung fördern; Vision und Ziele vermitteln Als eine der führenden Versicherungen wissen wir, dass wir gemeinsam mehr bewegen können. Bei UNIQA sind wir deshalb die Gemeinschaft für ein besseres Leben.
Requisition ID: 8003 Grade: ISA-P2 Country: Austria Duty Station: Vienna Category: International Consultant Type of Job Posting: Internal and External Employment Type: NonStaff-Regular Contract Duration: 1 year Application Deadline: 11-Sep-2026, 11:59 PM (Vienna, Austria time) Vacancy