Line of ServiceInternal Firm Services Industry/SectorNot Applicable SpecialismIFS - Human Capital (HC) Management LevelAssociate Job Description & SummaryBist du bereit, einen Unterschied zu machen? PwC Österreich ist mit rund 1500 Mitarbeitenden an 5 Standorten eines der
Overview The Contact Center Operations Manager is responsible for ensuring high-quality service delivery across all customer interactions and operational processes. This role combines quality assurance, performance analysis, and operational support to identify process improvements, enhance agent